Banking Customer Success & Relationship Advisor

WesBanco; Fort Lauderdale (FL); On-site; USD 34,000 - 46,000; Full time

Job summary

WesBanco is seeking a Customer Service Advisor in Fort Lauderdale to deliver excellent customer service, manage banking center operations, and respond to customer needs. You will open deposit accounts, process transactions, and promote bank products through referrals to internal partners while maintaining security and compliance with bank policies.

The role focuses on building relationships, identifying sales opportunities, and providing proactive platform support to ensure a positive banking

Qualifications

• Minimum 3 years of Cash Handling, Sales or Customer Service experience required.
• Minimum 1 year of banking experience preferred.

Responsibilities

• Open new deposit accounts and operate a cash drawer following balancing procedures.
• Provide excellent customer service and identify opportunities for bank products and services.
• Perform transactions and assist customers with banking needs.
• Build relationships with customers and promote bank products through referrals to partners.

Skills

Customer Service

Operational Security

Referral Opportunities

Relationship Building

Product Promotion

Business Development

Education

High School Diploma or GED

Job description

WesBanco is seeking a Customer Service Advisor in Fort Lauderdale to deliver excellent customer service, manage banking center operations, and respond to customer needs. You will open deposit accounts, process transactions, and promote bank products through referrals to internal partners while maintaining security and compliance with bank policies.

The role focuses on building relationships, identifying sales opportunities, and providing proactive platform support to ensure a positive banking