Banking Center CSR: Service, Transactions & Referrals

WesBanco Bank Inc.; Youngstown (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

WesBanco Bank Inc. is seeking a Customer Service Representative to serve as the first point of contact for clients, processing transactions accurately and per bank policies while delivering outstanding service.

You will identify sales opportunities, maintain transaction integrity, and support Banking Center operations, balancing cash drawer and protecting confidential information in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Cash handling and customer service experience preferred.
• Proficient in Microsoft Outlook 365 and banking software.

Responsibilities

• Accepts and accurately processes all financial service transactions.
• Identify referral opportunities and promote bank products.
• Provide excellent customer service and handle customer inquiries.
• Answer calls and support banking center operations.

Skills

Customer service

Cash handling

Communication

Education

High school diploma or GED

Tools

Microsoft Outlook 365

Banking software

Job description

WesBanco Bank Inc. is seeking a Customer Service Representative to serve as the first point of contact for clients, processing transactions accurately and per bank policies while delivering outstanding service.

You will identify sales opportunities, maintain transaction integrity, and support Banking Center operations, balancing cash drawer and protecting confidential information in a fast-paced environment.