Relationship Banking Advisor

WesBanco Bank Inc.; Fairmont (WV); On-site; USD 32,000 - 52,000; Full time

Job summary

WesBanco Bank Inc. in Fairmont, WV seeks a Customer Service Advisor to deliver exceptional service, open accounts, and support sales opportunities. You will engage customers, understand financial needs, and refer them to appropriate products or partners.

The role emphasizes outbound outreach for onboarding, relationship building, and promoting bank services within a team-oriented environment.

Qualifications

• Identify referral opportunities and develop new relationships.
• Effective verbal and written communication with customers.
• Ability to multitask in a fast-paced banking center.
• Strong product knowledge for sales promotions.
• Sound judgment and adherence to procedures.

Responsibilities

• Open new deposit accounts and manage a cash drawer.
• Process financial service transactions accurately.
• Promote bank products and refer to partners or internal/external teams.
• Conduct outbound calls to onboard customers and promote services.
• Maintain security and audit procedures and ensure compliance.
• Collaborate with branch staff to meet goals and provide excellent service.
• Respond to customer questions and resolve issues promptly.

Skills

Business Development

Interpersonal and Communication Skills

Organizational skills

Multitasking

Problem solving

Education

High School Diploma or GED

Job description

WesBanco Bank Inc. in Fairmont, WV seeks a Customer Service Advisor to deliver exceptional service, open accounts, and support sales opportunities. You will engage customers, understand financial needs, and refer them to appropriate products or partners.

The role emphasizes outbound outreach for onboarding, relationship building, and promoting bank services within a team-oriented environment.