Banking Center Customer Service & Sales Advisor (Float)

WesBanco; California (MD); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

PTO 17 days

STD 5 days

Holidays 11

Flexible Spending Accounts

Life insurance

Job summary

WesBanco seeks a Customer Service Advisor to deliver excellent customer service and proactively promote banking products. The role emphasizes relationship building, outbound outreach, and processing deposits in an in-office setting at designated WesBanco locations, with potential movement among California and Maryland centers.

Responsibilities include opening accounts, handling transactions, and referring customers to internal partners.

Qualifications

• Banking role requiring strong customer service and sales mindset.
• Ability to open deposit accounts and handle transactions accurately.
• Comfort with outbound calls and referrals to partners.

Responsibilities

• Open new deposit accounts and process customer transactions.
• Identify referral opportunities and promote bank products.
• Conduct outbound calls for onboarding and relationship building.
• Collaborate with branch staff to meet goals and ensure security.

Skills

Customer service

Communication

Relationship building

Outbound calling

Sales referrals

Education

High school diploma

Tools

Microsoft Outlook 365

Banking software

Job description

WesBanco seeks a Customer Service Advisor to deliver excellent customer service and proactively promote banking products. The role emphasizes relationship building, outbound outreach, and processing deposits in an in-office setting at designated WesBanco locations, with potential movement among California and Maryland centers.

Responsibilities include opening accounts, handling transactions, and referring customers to internal partners.