Banking Center Advisor — Customer Growth & Service

WesBanco, Inc.; Rockville (MD); On-site; USD 42,000 - 66,000; Full time

Job summary

WesBanco, Inc. in Rockville, MD seeks a Customer Service Advisor to deliver excellent service, identify referrals, and promote bank products. You will open new deposit accounts, handle transactions, and support partnerships with internal teams.

The role involves outbound onboarding calls, prospecting Retail customers, and meeting branch goals while maintaining security and compliance.

Qualifications

• High School Diploma or General Education Degree (GED) required.
• Minimum of 1 year of banking experience preferred.
• Minimum of 3 years of Cash Handling, Sales, and Customer Service experience required.

Responsibilities

• Identify referral opportunities.
• Open new deposit accounts and process transactions.
• Promote bank products and services through relationship building.
• Engage in outbound calls for onboarding and prospecting Retail customers.
• Support compliance, security, and daily banking center operations.

Skills

Customer service

Sales

Relationship building

Outbound calling

Organizational skills

Education

High School Diploma or GED

Job description

WesBanco, Inc. in Rockville, MD seeks a Customer Service Advisor to deliver excellent service, identify referrals, and promote bank products. You will open new deposit accounts, handle transactions, and support partnerships with internal teams.

The role involves outbound onboarding calls, prospecting Retail customers, and meeting branch goals while maintaining security and compliance.