Banking Center Customer Advisor & Sales

WesBanco, Inc.; Clarksburg (MD); On-site; USD 42,000 - 57,000; Full time

Job summary

WesBanco, Inc. in Clarksburg, MD is seeking a Customer Service Advisor to deliver outstanding service, open new deposit accounts, and identify referral opportunities while promoting bank products and services.

In this role you will handle account transactions, support the banking center team, conduct outbound calls for onboarding and relationship building, and strive to meet production and referral goals in a collaborative, security‑conscious environment.

Qualifications

• Minimum of 3 years of cash handling, sales, and customer service experience required.
• Excellent customer service and interpersonal skills.
• Ability to assess customer needs and refer to bank partners.
• Strong adherence to banking policies and security procedures.

Responsibilities

• Personally operate as CSR, open new deposit accounts and manage a cash drawer.
• Assist customers with financial service transactions and product referrals.
• Set priorities to meet banking center goals and participate in outbound calls.
• Promote bank products and services and build relationships with customers.
• Collaborate with branch staff to ensure security and compliance.

Skills

Customer service

Communication

Relationship building

Referral opportunities

Sales promotion

Cash handling

Education

High School Diploma or GED

Job description

WesBanco, Inc. in Clarksburg, MD is seeking a Customer Service Advisor to deliver outstanding service, open new deposit accounts, and identify referral opportunities while promoting bank products and services.

In this role you will handle account transactions, support the banking center team, conduct outbound calls for onboarding and relationship building, and strive to meet production and referral goals in a collaborative, security‑conscious environment.