Banking Center Advisor: Customer Growth & Service

WesBanco, Inc.; Damascus (MD); On-site; USD 38,000 - 58,000; Full time

Job summary

WesBanco, Inc. in Damascus, MD seeks a Customer Service Advisor to deliver exceptional service, open new deposit accounts, and refer customers to banking partners for products and services.

You will drive relationship building through outbound calls, onboarding new Retail customers, and promotion of bank offerings while adhering to security, policies, and teamwork to meet branch goals.

Qualifications

• High School Diploma or GED required.
• Minimum of 3 years of Cash Handling, Sales, and Customer Service experience.
• Minimum of 1 year of banking experience preferred.

Responsibilities

• Personally models the standards of the Bank's Mission, Vision, and Pledge.
• Initiate conversations to assess the financial needs of Banking Center customers and refer to business partners.
• Accepts and processes all financial service transactions, opens deposit accounts, and handles cash with accuracy.
• Achieve production and referral goals through relationship development, outbound calls, and onboarding new customers.

Skills

Customer service

Sales outreach

Relationship building

Communication

Outbound calling

Education

High School Diploma or GED

Job description

WesBanco, Inc. in Damascus, MD seeks a Customer Service Advisor to deliver exceptional service, open new deposit accounts, and refer customers to banking partners for products and services.

You will drive relationship building through outbound calls, onboarding new Retail customers, and promotion of bank offerings while adhering to security, policies, and teamwork to meet branch goals.