Banking Center Advisor: Customer Growth & Service

WesBanco, Inc.; Louisville (KY); On-site; USD 44,000 - 61,000; Full time

Job summary

WesBanco, Inc. in Louisville, KY is seeking a Customer Service Advisor 1 - Float - Administration. This 100% in-office role supports Banking Center operations, opening deposits, and promoting bank products while maintaining security standards.

The CSA will assist with CSR and sales platforms, engage customers, and identify referral opportunities to grow Retail banking relationships. A GED or HS diploma is required with 3+ years in cash handling, sales, and customer service; banking experience

Qualifications

• High School Diploma or GED is required.
• Minimum of 3 years of cash handling, sales and customer service experience.

Responsibilities

• Promote bank products and services and refer customers to internal partners.
• Open new deposit accounts and handle cash according to security and balancing procedures.
• Conduct outbound calls for customer onboarding and prospect new Retail customers.
• Provide excellent customer service and build banking relationships.
• Coordinate with branch staff to meet goals and ensure smooth daily operations.

Skills

Cash Handling

Sales

Customer Service

Education

High School Diploma or GED

Job description

WesBanco, Inc. in Louisville, KY is seeking a Customer Service Advisor 1 - Float - Administration. This 100% in-office role supports Banking Center operations, opening deposits, and promoting bank products while maintaining security standards.

The CSA will assist with CSR and sales platforms, engage customers, and identify referral opportunities to grow Retail banking relationships. A GED or HS diploma is required with 3+ years in cash handling, sales, and customer service; banking experience