Banking Center CSR & Relationship Builder (Float)

WesBanco; Findlay (OH); On-site; USD 36,000 - 42,000; Full time

Job summary

WesBanco Findlay is seeking a dedicated Customer Service Advisor to deliver exceptional client service, identify sales opportunities, and support both CSR and sales platforms throughout the banking center. You will foster customer relationships, promote WesBanco products, and participate in outbound onboarding efforts to grow Retail banking relationships.

The role emphasizes in-person customer interactions, daily deposits, and referrals while adhering to security and policy standards.

Qualifications

• High school diploma or GED is required.
• Minimum 3 years in cash handling, sales, and customer service.
• Excellent communication and interpersonal skills.
• Ability to open new deposit accounts and process transactions.

Responsibilities

• Build relationships with customers and promote bank products.
• Open new deposit accounts and handle cash drawer with accuracy.
• Conduct outbound calls for onboarding and referrals.
• Provide CSR support and refer clients to business partners.
• Maintain compliance with policies and security measures.

Skills

Customer service

Sales opportunities

Relationship building

Outbound calling

Banking product knowledge

Team collaboration

Education

High School Diploma or GED

Job description

WesBanco Findlay is seeking a dedicated Customer Service Advisor to deliver exceptional client service, identify sales opportunities, and support both CSR and sales platforms throughout the banking center. You will foster customer relationships, promote WesBanco products, and participate in outbound onboarding efforts to grow Retail banking relationships.

The role emphasizes in-person customer interactions, daily deposits, and referrals while adhering to security and policy standards.