Banking Center Advisor: Customer Growth & Referrals

WesBanco; Marietta (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

WesBanco in Marietta, OH seeks a Customer Service Advisor to deliver exceptional service, open deposit accounts, and promote banking products. The role requires outbound outreach, referrals, and strong relationship-building within a busy banking center.

You will handle cash transactions, support security procedures, and partner with colleagues to meet branch goals and provide a positive customer experience.

Qualifications

• High School Diploma or GED required.
• Minimum of one year banking experience preferred.
• Minimum of three years of cash handling, sales and customer service experience preferred.

Responsibilities

• Provide excellent customer service and promote bank products.
• Open new deposit accounts and process transactions accurately.
• Assist with daily banking center operations and security procedures.
• Make qualified referrals to internal and external partners.
• Conduct outbound calls for onboarding and prospecting new retail customers.
• Support relationship development and achievement of goals.

Skills

Excellent customer service

Operational proficiency

Security awareness

Identify referral opportunities

Relationship building

Promoting bank products and services

Business development (inside/outside)

Education

High School Diploma or GED

Job description

WesBanco in Marietta, OH seeks a Customer Service Advisor to deliver exceptional service, open deposit accounts, and promote banking products. The role requires outbound outreach, referrals, and strong relationship-building within a busy banking center.

You will handle cash transactions, support security procedures, and partner with colleagues to meet branch goals and provide a positive customer experience.