Banking Associate: Elevate Customer Experience

J.P. Morgan; New York (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

Chase is seeking an Associate Banker to welcome clients, deliver attentive service, and help them achieve their financial goals using the latest banking solutions. You will build trusted relationships, assist with accounts, educate clients on digital tools like Chase Mobile App, and collaborate with branch teammates to exceed expectations in a fast-paced environment.

We value hospitality, compliance, and a client-first mindset as you manage check-ins, opening new accounts, and guiding customers

Qualifications

• High school diploma or GED required.
• Experience in client service preferred.
• Cash handling experience a plus.
• Ability to learn products and procedures quickly.

Responsibilities

• Greet clients and create a welcoming environment; manage lobby flow and schedule meetings.
• Open new accounts and provide account servicing in compliance with policies.
• Educate clients on daily banking and technology self-service.
• Build relationships and partner with branch team to meet financial goals.
• Handle branch operations including cash devices per bank policies.

Skills

Client service

Cash handling

Relationship building

Communication skills

Product knowledge

Team collaboration

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to welcome clients, deliver attentive service, and help them achieve their financial goals using the latest banking solutions. You will build trusted relationships, assist with accounts, educate clients on digital tools like Chase Mobile App, and collaborate with branch teammates to exceed expectations in a fast-paced environment.

We value hospitality, compliance, and a client-first mindset as you manage check-ins, opening new accounts, and guiding customers