Associate Banker: Elevate Client Experiences

Aumni; Cincinnati (OH); On-site; USD 45,000 - 62,000; Full time

Benefits offered by this job

Health insurance

On-site health center

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is seeking an Associate Banker to welcome clients, deliver attentive service and help clients achieve their financial goals. You will open accounts, guide day-to-day banking, and promote digital solutions while collaborating with the branch team.

The role emphasizes hospitality, listening, and solution-oriented banking with a focus on client care and regulatory compliance within a Chase branch.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships and communicate clearly.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby traffic.
• Open new accounts and provide account servicing while following policies and regulations.
• Educate clients on day-to-day banking transactions and digital channels (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and sharing product knowledge to help meet financial goals.
• Perform branch operations including cash handling with adherence to policies.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Product knowledge

Tech adoption

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to welcome clients, deliver attentive service and help clients achieve their financial goals. You will open accounts, guide day-to-day banking, and promote digital solutions while collaborating with the branch team.

The role emphasizes hospitality, listening, and solution-oriented banking with a focus on client care and regulatory compliance within a Chase branch.