Banking Associate: Elevate Client Experience

JPMorganChase; Round Rock (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Chase is seeking an Associate Banker to represent our brand with hospitality, delivering friendly service and showing clients how to use modern banking technology. You will build trusted relationships by understanding needs and guiding clients to our specialists who help achieve financial goals.

As part of our Consumer & Community Banking team, you’ll educate customers on digital tools and support day-to-day transactions while maintaining compliance and operational accuracy.

Qualifications

• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients and understand their needs.
• Ability to quickly and accurately learn products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by assisting with transactions and opening accounts.
• Educate clients on technology self-service options like Chase Mobile App.
• Build relationships by listening, asking questions, and offering solutions.
• Perform branch operations following bank policies and procedures.

Skills

Client service

Relationship building

Communication skills

Technology solutions

Cash handling

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to represent our brand with hospitality, delivering friendly service and showing clients how to use modern banking technology. You will build trusted relationships by understanding needs and guiding clients to our specialists who help achieve financial goals.

As part of our Consumer & Community Banking team, you’ll educate customers on digital tools and support day-to-day transactions while maintaining compliance and operational accuracy.