Banking Advisor & Relationship Specialist

Citizens Banking; Martinsville (IN); On-site; USD 29,000 - 38,000; Full time

Job summary

Citizens Banking in Martinsville, IN seeks a friendly teller to serve as the primary service and sales contact for customers, handling everyday transactions and helping customers protect their money from fraud.

You will open personal deposit accounts, cross-sell products, and uphold service standards while working with a team. A high school diploma and two years of customer service are required; English literacy and basic arithmetic are expected; schedule is Monday–Friday with Saturday mornings.

Qualifications

• High school diploma or equivalent.
• Two years of customer service experience OR completion of Banker Pathway I.
• Ability to read, write, and speak English; count currency and coin; perform simple arithmetic.

Responsibilities

• Represent the bank to customers in a courteous, professional manner and advance the customer's relationship with the bank.
• Processes transactions and deepens customer relationships with strong KYC practices.
• Cross-sell bank services to meet individual and branch goals.
• Open personal deposit accounts and complete higher level customer requests per bank standards.
• Handle cash and negotiable instruments with accuracy and awareness of fraud.
• Uphold customer and employee service standards.

Skills

Communication

Interpersonal skills

Computer skills

Critical thinking

Sales experience

Education

High school diploma

Job description

Citizens Banking in Martinsville, IN seeks a friendly teller to serve as the primary service and sales contact for customers, handling everyday transactions and helping customers protect their money from fraud.

You will open personal deposit accounts, cross-sell products, and uphold service standards while working with a team. A high school diploma and two years of customer service are required; English literacy and basic arithmetic are expected; schedule is Monday–Friday with Saturday mornings.