Bank Teller & Customer Experience Specialist

Security Federal Savings Bank; Delphi (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Security Federal Savings Bank is seeking a customer-focused Teller to join our branch team in Indiana. You will greet customers, handle deposits/withdrawals, and cross-sell bank products while following bank policies and federal regulations.

The role emphasizes accurate cash handling, professional communication, and teamwork in a busy branch environment. The ideal candidate has a high school diploma, basic math skills, and a solid track record of delivering exceptional customer service.

Qualifications

• High school diploma or equivalent.
• Basic math and problem-solving skills.
• Exceptional customer service and professional skills.
• Good organizational, telephone skills, and communication skills.
• Ability to multi-task.
• Basic computer skills including Word, Excel, PowerPoint.
• Team Player.

Responsibilities

• Greet customers by name and use their name in conversation.
• Receives checks and cash for deposits and updates records.
• Processes withdrawals and payments; issues receipts.
• Issues cashier checks, takes loan payments, and processes transfers.
• Performs night drop and safety procedures; maintains cash drawer integrity.
• Responds to inquiries within the required timeframe and participates in branch activities.
• Maintains teller station and reports equipment issues to the supervisor.

Skills

Customer service

Multi-tasking

Problem-solving

Communication

Team player

Basic math

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

PowerPoint

Job description

Security Federal Savings Bank is seeking a customer-focused Teller to join our branch team in Indiana. You will greet customers, handle deposits/withdrawals, and cross-sell bank products while following bank policies and federal regulations.

The role emphasizes accurate cash handling, professional communication, and teamwork in a busy branch environment. The ideal candidate has a high school diploma, basic math skills, and a solid track record of delivering exceptional customer service.