Client-Facing Banker I: Transactions & Solutions

Citizens Banking; Monrovia (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Citizens Banking in Indiana is seeking an entry-level Customer Service/Bank Teller role. The position involves handling everyday transactions, opening deposit accounts, and helping customers choose products to protect their money. Strong communication and basic computer skills are required.

The role emphasizes building customer relationships, routine KYC practices, and teamwork to meet branch targets. Bilingual candidates are preferred and a weekday plus Saturday morning schedule is expected.

Qualifications

• High school diploma or equivalent required.
• Bi-lingual preferred.
• Two years of customer service experience OR completion of Banker Pathway I.

Responsibilities

• Serve as primary service and sales contact for bank customers.
• Cross-sell bank services to meet branch goals.
• Handle cash and negotiable instruments with accuracy to prevent fraud.

Education

High school diploma or equivalent

Bi-lingual preferred

Tools

Banking software

Job description

Citizens Banking in Indiana is seeking an entry-level Customer Service/Bank Teller role. The position involves handling everyday transactions, opening deposit accounts, and helping customers choose products to protect their money. Strong communication and basic computer skills are required.

The role emphasizes building customer relationships, routine KYC practices, and teamwork to meet branch targets. Bilingual candidates are preferred and a weekday plus Saturday morning schedule is expected.