Banking Associate: Customer-Centric Advisor & Solutions

Citizens Banking; Mooresville (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

Citizens Banking in Mooresville, Indiana is looking for a customer service representative to serve as a primary contact for bank customers. This role involves processing transactions, referring customers to various bank products, and helping customers effectively manage their accounts.

The ideal candidate should possess excellent communication skills, be proficient with technology, and have a minimum of one year experience in a consultative sales environment. The position requires standing for long periods and working a flexible schedule including Saturdays.

Qualifications

• Ability to communicate and demonstrate interpersonal skills.
• Strong computer skills with applications and devices.
• Critical thinking skills preferred.
• One year of experience in consultative sales is a plus.

Responsibilities

• Serve customers as primary service and sales contact.
• Process transactions and refer customers to bank products.
• Handle cash and ensure accuracy in operations.
• Cross-sell bank services and maintain relationships.

Skills

Communication skills

Computer skills

Critical thinking

Sales experience

Education

High school diploma or equivalent

Job description

Citizens Banking in Mooresville, Indiana is looking for a customer service representative to serve as a primary contact for bank customers. This role involves processing transactions, referring customers to various bank products, and helping customers effectively manage their accounts.

The ideal candidate should possess excellent communication skills, be proficient with technology, and have a minimum of one year experience in a consultative sales environment. The position requires standing for long periods and working a flexible schedule including Saturdays.