Bank Teller & Customer Solutions Champion

First Merchants Corporation; Crawfordsville (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Base pay plus bonuses

Health Insurance

401k

HSA/FSA

Paid time off

Paid holidays

Parental leave

Tuition reimbursement

Additional benefits

Job summary

First Merchants Bank is seeking a Service Associate (Teller) to join our team in Crawfordsville, IN. This role focuses on delivering high quality customer service by accurately handling bank transactions and guiding customers to the right products and services.

You will balance cash, follow procedures to protect customer privacy, and support sales goals through referrals. A High School Diploma and 3 months related experience are preferred.

Qualifications

• High School Diploma or Equivalent required.
• 3 months of sales, cash handling, or related experience preferred.

Responsibilities

• Provide excellent customer service by responding to customer requests for banking transactions and inquiries.
• Balance cash, daily transactions, vault and ATM; ensure compliance and protect customer privacy.
• Sell bank products and make referrals to support sales goals; participate in meetings and coaching sessions.

Skills

Excellent customer service

Cash handling

Sales/referrals

Product knowledge

Education

High School Diploma or Equivalent

Job description

First Merchants Bank is seeking a Service Associate (Teller) to join our team in Crawfordsville, IN. This role focuses on delivering high quality customer service by accurately handling bank transactions and guiding customers to the right products and services.

You will balance cash, follow procedures to protect customer privacy, and support sales goals through referrals. A High School Diploma and 3 months related experience are preferred.