Client Experience Specialist - In-Branch Banking & Wealth

German American Bank; Tell City (IN); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off (PTO) and holidays

Education assistance program

Job summary

German American Bank in Tell City, Indiana seeks a Customer Service Specialist to greet clients, assist with banking needs, and educate customers on our products. The role focuses on face-to-face service, confidentiality, and building lasting customer relationships in a community bank setting.

You will manage transactions, verify information, and support team members through friendly conversations. Training provided; opportunity to grow in financial services.

Qualifications

• Face-to-face client interaction in the branch.
• Ability to verify account information and assist with transactions.
• Strong commitment to confidentiality and customer service.

Responsibilities

• Greet clients at the branch and assist with banking needs.
• Manage cash drawer and process loans and deposits.
• Educate clients on German American products and services.

Skills

Bilingual/Multilingual

Customer Service experience

Cash-handling experience

Job description

German American Bank in Tell City, Indiana seeks a Customer Service Specialist to greet clients, assist with banking needs, and educate customers on our products. The role focuses on face-to-face service, confidentiality, and building lasting customer relationships in a community bank setting.

You will manage transactions, verify information, and support team members through friendly conversations. Training provided; opportunity to grow in financial services.