Relationship Banker & Teller — Customer Solutions Pro

Bank-of-Hop; Lahaina (HI); On-site; USD 26,000 - 33,000; Full time

Job summary

Bank of Hope in Lahaina, Hawaii, is seeking a Universal Banker to deliver exceptional customer service while handling teller transactions and platform support.

You will build relationships, identify customer needs, promote products, and guide clients through digital banking tools.

This full-time role requires a high school diploma, strong communication, and the ability to work in a fast-paced branch environment.

Qualifications

• High school diploma required.
• Excellent verbal and written communication skills.
• Strong customer service and relationship-building abilities.
• Able to multitask and stay organized in a fast-paced environment.
• Korean language skills preferred.

Responsibilities

• Deliver exceptional customer service and build relationships with clients.
• Process teller transactions and support account openings and maintenance.
• Promote banking products and services to meet branch sales goals.
• Educate customers on digital banking options and self-service tools.
• Maintain compliance with bank policies and assist with branch operations.

Skills

Customer service

Communication skills

English fluency

Korean language

Organization

Multitasking

Education

High School Diploma

Job description

Bank of Hope in Lahaina, Hawaii, is seeking a Universal Banker to deliver exceptional customer service while handling teller transactions and platform support.

You will build relationships, identify customer needs, promote products, and guide clients through digital banking tools.

This full-time role requires a high school diploma, strong communication, and the ability to work in a fast-paced branch environment.