Banker II: Grow Relationships & Deliver Service

Woodforest National Bank; Richmond (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Woodforest National Bank is seeking a Banker II to serve as a frontline ambassador in Richmond, Texas. You will build retail relationships through proactive service, product recommendations, and accurate transactions to deliver the Woodforest Experience.

This full-time role emphasizes strong communication, reliability, and a customer-first mindset. You will support sales goals while upholding policy, security, and community standards.

Qualifications

• Minimum 2 years in retail sales or customer service (preferred).
• Strong communication, organization and problem-solving skills.
• Willingness to be coached and adaptable to retail branch needs.

Responsibilities

• Identify customer needs and recommend banking solutions.
• Provide warm, personalized service and explain products clearly.
• Support branch marketing efforts and community engagement.
• Maintain compliance, security, and accurate transaction processing.
• Perform teller duties, deposit accounts, and cash handling as needed.

Skills

Retail sales

Customer service

Communication

Problem solving

Flexibility

Education

High school diploma

Tools

Cisco Duo app

Job description

Woodforest National Bank is seeking a Banker II to serve as a frontline ambassador in Richmond, Texas. You will build retail relationships through proactive service, product recommendations, and accurate transactions to deliver the Woodforest Experience.

This full-time role emphasizes strong communication, reliability, and a customer-first mindset. You will support sales goals while upholding policy, security, and community standards.