Banker II: Retail Banking & Customer Growth

Woodforest National Bank; Bedford (VA); On-site; USD 23,000 - 27,000; Full time

Job summary

Woodforest National Bank in Bedford, VA is seeking a Banker II to help customers open accounts, service day-to-day banking needs, and promote our products with a focus on delivering the Woodforest Experience.

You will work with a friendly team in a fast-paced retail environment, handling transactions, referrals, and digital banking support while upholding our core values of Ownership, Service, Community and Integrity.

Qualifications

• Minimum of 2 years of relevant retail sales and/or customer service experience.
• Demonstrated willingness to accept coaching and feedback to improve performance.
• Strong communication, organizational, and problem-solving skills.
• Ability to work flexible or extended hours based on retail branch needs.

Responsibilities

• Identify customer needs and recommend banking solutions.
• Achieve individual sales goals through proactive conversations and referrals.
• Handle teller transactions, cash handling, and account openings with accuracy.
• Provide friendly, tech-driven service and assist with digital banking tools.

Skills

Communication skills

Organizational skills

Problem-solving

Adaptability

Customer service

Sales experience

Education

High School Diploma

Tools

Cisco Duo app

Job description

Woodforest National Bank in Bedford, VA is seeking a Banker II to help customers open accounts, service day-to-day banking needs, and promote our products with a focus on delivering the Woodforest Experience.

You will work with a friendly team in a fast-paced retail environment, handling transactions, referrals, and digital banking support while upholding our core values of Ownership, Service, Community and Integrity.