Banker II: Customer Growth & Service Leader

Woodforest National Bank; Newnan (GA); On-site; USD 42,000 - 54,000; Full time

Job summary

Woodforest National Bank in Georgia is seeking a Banker II to serve as a frontline ambassador and grow retail customer relationships through exceptional service, proactive product recommendations, and precise execution of transactions.

You will open and maintain deposit accounts and consumer loans, balance cash, support digital banking tools, and participate in local marketing and community engagement while upholding Woodforest’s core values.

Qualifications

• Minimum of 2 years of relevant retail sales and/or customer service experience.
• Strong communication, organizational, and problem-solving skills.
• Ability to work flexible or extended hours based on retail branch needs.

Responsibilities

• Take personal responsibility for delivering strong retail performance by identifying customer needs and recommending appropriate banking solutions.
• Demonstrate ownership in resolving customer inquiries or concerns at the first point of contact.
• Maintain operational excellence through accurate transaction processing and account opening.
• Provide dependable, efficient service while maintaining professionalism in a fast-paced retail environment.
• Engage customers in meaningful conversations to understand financial needs and explain banking products.

Skills

Proactive

Communication

Sales focus

Customer service

Problem solving

Organizational skills

Attention to detail

Confidentiality

Coaching receptivity

Education

High School Diploma or equivalent

Job description

Woodforest National Bank in Georgia is seeking a Banker II to serve as a frontline ambassador and grow retail customer relationships through exceptional service, proactive product recommendations, and precise execution of transactions.

You will open and maintain deposit accounts and consumer loans, balance cash, support digital banking tools, and participate in local marketing and community engagement while upholding Woodforest’s core values.