Customer-First Bank Teller

Servbank; Watseka (IL); On-site; USD 21,000 - 30,000; Full time

Job summary

Servbank is looking for a detail-oriented Bank Teller to deliver outstanding customer service while handling a variety of financial transactions in a fast-paced environment. You will verify identities, process deposits and withdrawals, and balance drawers daily, ensuring compliance with banking policies and security measures.

You will also educate customers on products and services, cross-sell where appropriate, and resolve issues promptly to maintain trust and satisfaction with the bank.

Qualifications

• High school diploma or equivalent; college coursework in finance is a plus.
• Strong numerical and analytical abilities.
• Excellent customer service and communication skills.
• Attention to detail in handling financial transactions.

Responsibilities

• Greet customers and assist with inquiries about accounts and products.
• Conduct deposits, withdrawals, transfers, and loan payments accurately.
• Verify customer identity and ensure secure transactions.
• Balance cash drawer and prepare daily settlements.
• Cross-sell bank products based on customer needs.
• Address customer complaints and report issues as needed.

Skills

Strong numerical and analytical skills

Excellent customer service and clear,

Education

High school diploma or equivalent

Some college coursework in finance or related field

Tools

Banking software and computer systems

Job description

Servbank is looking for a detail-oriented Bank Teller to deliver outstanding customer service while handling a variety of financial transactions in a fast-paced environment. You will verify identities, process deposits and withdrawals, and balance drawers daily, ensuring compliance with banking policies and security measures.

You will also educate customers on products and services, cross-sell where appropriate, and resolve issues promptly to maintain trust and satisfaction with the bank.