Bank Teller & Sales Pro — Customer-Focused

First Citizens Bank; Valdese (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

First Citizens Bank is seeking a Sales and Service Representative for our Valdese, NC branch. You will handle customer transactions, educate customers on bank capabilities, and refer sales opportunities to the appropriate partner.

Strong communication, adaptability, and teamwork are essential as you support daily operations and ensure excellent service in a fast-paced branch environment.

Qualifications

• High School Diploma or GED and 6 months customer service experience.
• Sales, cash handling, in-person customer service preferred.

Responsibilities

• Foster collaborative partnerships that deliver value for customers, prospects and colleagues.
• Identify and refer sales opportunities; address customer needs promptly.
• Comply with bank regulations, policies and procedures to manage risk and ensure operational efficiency.

Skills

Communication

Customer service

Adaptability

Teamwork

Flexibility

Agility

Financial literacy

Retail banking

Transaction processing

Relationship building

Detail oriented

Education

High School Diploma or GED

Job description

First Citizens Bank is seeking a Sales and Service Representative for our Valdese, NC branch. You will handle customer transactions, educate customers on bank capabilities, and refer sales opportunities to the appropriate partner.

Strong communication, adaptability, and teamwork are essential as you support daily operations and ensure excellent service in a fast-paced branch environment.