Bank Teller: Customer Wellness & Referrals

Northwest-Bank; Lock Haven (Clinton County); On-site; USD 32,000 - 42,000; Full time

Job summary

Northwest Bank in Lock Haven, PA is seeking an enthusiastic Teller to join our retail network. You will greet customers, process transactions accurately, and identify referral opportunities to support the bank's financial wellness goals.

You'll balance cash drawers, handle inquiries, and collaborate with team members to deliver exceptional service both in person and over the phone. A high school diploma and cash handling experience are preferred.

Qualifications

• High School Diploma or equivalent preferred.
• Customer service and cash handling experience preferred.
• Banking and/or retail experience preferred.

Responsibilities

• Assist customers with questions, problem resolution and needs.
• Balance teller drawer daily and participate in team meetings.
• Proactively engage customers to identify referral opportunities.
• Adhere to security, compliance and operational procedures.

Skills

Customer service

Cash handling

Communication

Active listening

Teamwork

Problem solving

Time management

Microsoft Office

Education

High School Diploma or equivalent

Tools

Teller System

Microsoft Office

Job description

Northwest Bank in Lock Haven, PA is seeking an enthusiastic Teller to join our retail network. You will greet customers, process transactions accurately, and identify referral opportunities to support the bank's financial wellness goals.

You'll balance cash drawers, handle inquiries, and collaborate with team members to deliver exceptional service both in person and over the phone. A high school diploma and cash handling experience are preferred.