Bank Teller - Elevate Customer Experience & Loyalty

PNC; Chicago (IL); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Medical coverage

Dental/Vision

Life Insurance

Disability Insurance

401(k) with match

Dependent Care

Back-up Care

Educational Assistance

Wellness Program

Job summary

PNC is seeking a Teller in Chicago, IL to deliver a high-quality customer experience, educate customers on digital banking options, and identify opportunities to meet financial needs. The role emphasizes accuracy, compliance, and personable service in an in-office environment.

Base salary ranges from $36,000 to $60,000 with incentive eligibility and a comprehensive benefits package. Candidates should be prepared for an in-person work setting in Chicago.

Qualifications

• No degree required; in lieu of a degree, education/certs may be considered.
• Prior experience not required; military service may be considered.
• Procedural knowledge and customer service skills are essential.

Responsibilities

• Deliver a banking experience that improves customer wellbeing and loyalty.
• Identify opportunities and refer to branch staff as appropriate.
• Engage customers in the lobby and educate on digital tools for transactions.
• Apply product knowledge to resolve customer questions and needs.
• Maintain efficient, accurate teller and branch operations.

Skills

Customer Service

Banking

Cash Handling

Sales

Communication

Problem Solving

Relationship Building

Teamwork

Education

No Degree

Job description

PNC is seeking a Teller in Chicago, IL to deliver a high-quality customer experience, educate customers on digital banking options, and identify opportunities to meet financial needs. The role emphasizes accuracy, compliance, and personable service in an in-office environment.

Base salary ranges from $36,000 to $60,000 with incentive eligibility and a comprehensive benefits package. Candidates should be prepared for an in-person work setting in Chicago.