Customer-Driven Teller – Banking & Service

PNC; Homer Glen (IL); On-site; USD 33,000 - 55,000; Full time

Benefits offered by this job

401(k) with match

Paid holidays

Wellness program

Job summary

PNC in Homer Glen, IL is seeking a Teller to join our Retail Banking team. You will deliver a personalized customer experience, process transactions, and educate customers on alternatives while identifying cross-sell opportunities, with a focus on accuracy and compliance.

This in-office role emphasizes customer service, risk awareness, and collaboration with branch staff. No visa sponsorship is offered; base pay ranges from $33,000 to $55,000 depending on location and experience.

Qualifications

• No university degree required; high school diploma or equivalent acceptable.
• Customer service experience is beneficial for interacting with customers.
• Ability to learn banking products and comply with procedures.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Educates customers on alternatives and identifies banking opportunities during interactions.
• Performs lobby engagement and refers to branch staff as appropriate.
• Applies product knowledge to solve customer problems and ensures accurate teller operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC in Homer Glen, IL is seeking a Teller to join our Retail Banking team. You will deliver a personalized customer experience, process transactions, and educate customers on alternatives while identifying cross-sell opportunities, with a focus on accuracy and compliance.

This in-office role emphasizes customer service, risk awareness, and collaboration with branch staff. No visa sponsorship is offered; base pay ranges from $33,000 to $55,000 depending on location and experience.