Part-Time Teller - Elevate Customer Experience

PNC; Bowling Green (OH); On-site; USD 20,000 - 33,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Paid holidays

Job summary

PNC is seeking a Teller for its Retail Banking team, based in Tinley Park, IL. This in-office role focuses on delivering a superior customer experience, educating clients on financial options, and identifying banking opportunities during daily interactions.

The position emphasizes customer service, accurate processing, and adherence to risk and policy guidelines, with eligibility for incentive pay based on performance. No degree is required, and prior experience is not mandatory.

Qualifications

• Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties.
• Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Processes a variety of customer interactions.
• Educates customers on alternatives available for their financial interactions.
• Identifies banking opportunities during the customer interaction and refers as appropriate.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Accuracy & Attention

Addressing Customer Needs

Banking Products

Digital Awareness

Effective Communications

Fraud Detection

Managing Priorities

Matrix Management

Problem Solving

Understanding Customer Needs

Education

Education No Degree

Job description

PNC is seeking a Teller for its Retail Banking team, based in Tinley Park, IL. This in-office role focuses on delivering a superior customer experience, educating clients on financial options, and identifying banking opportunities during daily interactions.

The position emphasizes customer service, accurate processing, and adherence to risk and policy guidelines, with eligibility for incentive pay based on performance. No degree is required, and prior experience is not mandatory.