Bank Teller: Elevate Customer Experience & Growth

Fairygodboss; Richmond (KY); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

401(k) with Match

Pension Plan

Stock Purchase Plan

Paid Time Off

Job summary

PNC is seeking a Teller in Richmond, KY to deliver exceptional customer experiences and support everyday banking needs. The role emphasizes engaging customers, identifying opportunities, and educating them on digital tools and products.

The position is in-office, with a focus on accuracy, compliance, and service excellence. Prior banking exposure is beneficial, and the team values inclusive, customer-centered service.

Qualifications

• Demonstrates accountability in daily banking tasks and customer interactions.
• Understanding of basic banking products and services and how they meet customer needs.
• Ability to identify opportunities and refer to appropriate branch staff or services.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, ensuring teller and branch operations are accurate and efficient.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Teller in Richmond, KY to deliver exceptional customer experiences and support everyday banking needs. The role emphasizes engaging customers, identifying opportunities, and educating them on digital tools and products.

The position is in-office, with a focus on accuracy, compliance, and service excellence. Prior banking exposure is beneficial, and the team values inclusive, customer-centered service.