Customer-Focused Teller: Build Financial Wellbeing

PNC; Lexington (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) with company match

Paid time off & holidays

Job summary

PNC is seeking a Teller to serve customers at the Richmond Road Branch in Lexington, KY. This in-office role focuses on delivering personalized financial guidance and accurate transactions while supporting daily branch operations.

The successful candidate will build trust through friendly service, educate customers on digital tools, and identify opportunities to connect clients with appropriate banking solutions. Prior retail banking experience is appreciated.

Qualifications

• Experience in retail banking preferred.
• Ability to identify customer opportunities and refer to branch staff.
• Strong customer service and compliance awareness.

Responsibilities

• Delivers a unique customer experience aimed at improving financial wellbeing and loyalty.
• Identifies opportunities and makes referrals to branch staff.
• Performs lobby engagement to position PNC products and educate on digital options.
• Applies product and procedural knowledge to solve customer problems.
• Ensures teller and branch operations are efficient and accurate.

Skills

Accountability

Banking

Client Loyalty

Customer Experience (CX)

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Teller to serve customers at the Richmond Road Branch in Lexington, KY. This in-office role focuses on delivering personalized financial guidance and accurate transactions while supporting daily branch operations.

The successful candidate will build trust through friendly service, educate customers on digital tools, and identify opportunities to connect clients with appropriate banking solutions. Prior retail banking experience is appreciated.