Bank Teller: Elevate Customer Experience & Loyalty

PNC; Kokomo (IN); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Medical coverage (health)

Dental and vision

Life insurance

Disability protection

401(k) with company match

Pension and stock purchase plans

Dependent care reimbursement

Back-up care

Educational assistance

Wellness program

Paid holidays

Vacation days

Job summary

PNC is seeking a Teller for its Retail Banking team based in Kokomo, IN. This in-office role emphasizes delivering a positive customer experience, educating clients on services, and referring opportunities to branch staff.

Candidates should be customer-focused, detail-oriented, and able to work within established policies. No degree is required, and prior banking experience is not mandatory.

Qualifications

• No university degree required; combination of education and experience may be considered in lieu of degree.
• Prior experience is not required; military service may be considered.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits.

Skills

Customer service

Accountability

Banking

Client loyalty

Customer experience

Identifying opportunities

Leveraging technology

Proactive sales

Job description

PNC is seeking a Teller for its Retail Banking team based in Kokomo, IN. This in-office role emphasizes delivering a positive customer experience, educating clients on services, and referring opportunities to branch staff.

Candidates should be customer-focused, detail-oriented, and able to work within established policies. No degree is required, and prior banking experience is not mandatory.