Bank Teller & Customer Experience Specialist

PNC; Richmond (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) with PNC match

Paid time off

Pension

Job summary

PNC in Richmond, KY is seeking a Teller to deliver a positive customer experience, educate customers on banking options, and look for opportunities to meet financial needs during routine interactions. This in-office role supports the branch with everyday transactions and customer onboarding.

No degree is required and prior experience is not mandatory; training is provided. The position emphasizes accuracy, service, and compliance with branch policies while offering comprehensive benefits and

Qualifications

• No university degree required; a comparable combination of education and experience may be considered.
• Role focuses on customer service and banking knowledge.

Responsibilities

• Delivers a unique customer experience while educating customers on banking options.
• Identifies banking opportunities during customer interactions and makes referrals.
• Performs lobby engagement to connect customers with PNC products.
• Applies product and procedural knowledge to solve customer problems.
• Ensures teller and branch operations are accurate and efficient.

Skills

Accountability

Customer Focus

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Banking

Education

No Degree

Job description

PNC in Richmond, KY is seeking a Teller to deliver a positive customer experience, educate customers on banking options, and look for opportunities to meet financial needs during routine interactions. This in-office role supports the branch with everyday transactions and customer onboarding.

No degree is required and prior experience is not mandatory; training is provided. The position emphasizes accuracy, service, and compliance with branch policies while offering comprehensive benefits and