Bank Teller: Elevate Customer Experience & Financial Wellness

PNC; Louisville (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Arabic Speaking - Preferred

Job summary

PNC is seeking a Teller to be based in Louisville, KY at the Bardstown Square branch. The role focuses on delivering a superior customer experience, identifying banking opportunities, and facilitating financial transactions in an in-office setting.

Candidates should be prepared to educate customers on alternatives, leverage technology, and refer opportunities to branch staff. PNC emphasizes an inclusive culture and in-office expectations.

Qualifications

• Successful candidates must demonstrate knowledge, skills, and abilities for this role.
• This section lists required skills, competencies, work experience, education, and certifications/licensures.
• No degree required; experience or education may be considered in lieu of a degree.

Responsibilities

• Delivers a customer experience aimed at improving financial wellbeing and loyalty while increasing share of wallet.
• Identifies opportunities through conversations with customers and makes referrals to branch staff.
• Performs lobby engagement activities and educates customers on using technology and available options.
• Applies product and procedural knowledge to solve customer problems.
• Ensures teller and branch operations and maintenance transactions are completed efficiently and accurately.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Job description

PNC is seeking a Teller to be based in Louisville, KY at the Bardstown Square branch. The role focuses on delivering a superior customer experience, identifying banking opportunities, and facilitating financial transactions in an in-office setting.

Candidates should be prepared to educate customers on alternatives, leverage technology, and refer opportunities to branch staff. PNC emphasizes an inclusive culture and in-office expectations.