Bank Teller: Elevate Customer Experience & Finances

PNC; East Springfield (OH); On-site; USD 30,000 - 50,000; Full time

Job summary

PNC is seeking a Full Time Teller for the Springfield East Branch in Springfield, Ohio. The role focuses on delivering an exceptional customer experience, processing a variety of customer interactions, and educating customers on banking options to improve their financial wellbeing.

Candidates will engage with customers, identify opportunities, and refer as appropriate while maintaining accurate branch operations and leveraging technology to support transactions.

Qualifications

• Customer-facing banking role; no degree required.
• Experience not required; education or military service may count toward qualifications.
• Ability to learn banking products and use branch systems effectively.

Responsibilities

• Deliver a personalized customer experience and educate customers on financial options.
• Identify banking opportunities and refer to branch staff as appropriate.
• Maintain accurate records and ensure efficient branch operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience (CX)

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales Competencies

Accuracy and Attention to Detail

Addressing Customer Needs

Banking Products

Digital Awareness

Effective Communications

Fraud Detection and Prevention

Managing Multiple Priorities

Matrix Management

Problem Solving

Understanding Customer Needs

Education

No Degree

Job description

PNC is seeking a Full Time Teller for the Springfield East Branch in Springfield, Ohio. The role focuses on delivering an exceptional customer experience, processing a variety of customer interactions, and educating customers on banking options to improve their financial wellbeing.

Candidates will engage with customers, identify opportunities, and refer as appropriate while maintaining accurate branch operations and leveraging technology to support transactions.