Full-Time Teller - Customer Experience & Banking

PNC; Springfield (OH); On-site; USD 30,000 - 50,000; Full time

Job summary

PNC is seeking a Full Time Teller in Springfield, Ohio, at the Springfield East Branch. You will deliver a tailored customer experience, educate customers on financial options, and identify opportunities to advise branch staff.

The role focuses on engaging customers, leveraging technology, and ensuring accurate daily operations within a supportive team. Base salary ranges and incentive eligibility reflect market conditions.

Qualifications

• Customer service experience or ability to deliver a positive customer experience.
• Strong communication and listening skills.
• Ability to identify banking opportunities and refer to appropriate staff.
• Willingness to engage customers and educate on alternatives.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and loyalty.
• Identifies opportunities through conversations and makes referrals to branch staff.
• Performs lobby engagement to connect with customers and promotes PNC products.
• Applies product and procedural knowledge to solve customer problems.
• Ensures teller and branch operations are completed efficiently and accurately.

Skills

Customer service

Communication

Sales awareness

Problem solving

Education

No Degree

Job description

PNC is seeking a Full Time Teller in Springfield, Ohio, at the Springfield East Branch. You will deliver a tailored customer experience, educate customers on financial options, and identify opportunities to advise branch staff.

The role focuses on engaging customers, leveraging technology, and ensuring accurate daily operations within a supportive team. Base salary ranges and incentive eligibility reflect market conditions.