Teller - Elevate Customer Experience & Finances

PNC; Cincinnati (OH); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Health Savings Account

401(k) with PNC match

Pension

Stock purchase plans

Educational assistance

Wellness program

Paid time off

Job summary

PNC's Groesbeck Branch in Cincinnati, OH seeks a Teller to deliver exceptional customer experiences, educate clients on services, and process daily transactions with accuracy. You will engage customers in-branch, identify opportunities, and refer to branch staff as needed to meet financial goals.

The role emphasizes risk awareness, proper use of technology, and adherence to policy, supporting a balanced, inclusive workplace and opportunities for growth within the Retail organization.

Qualifications

• Roles at this level typically do not require a university/college degree or significant prior experience.
• In lieu of a degree, a comparable combination of education, certifications, and experience may be considered.

Responsibilities

• Delivers a unique customer experience aimed at improving financial wellbeing and loyalty.
• Processes a variety of customer interactions and educates on alternatives available.
• Identifies banking opportunities during conversations and makes appropriate referrals.
• Performs lobby engagement to connect customers with PNC products and services.
• Executes transactions accurately and adheres to policies and procedures.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Job description

PNC's Groesbeck Branch in Cincinnati, OH seeks a Teller to deliver exceptional customer experiences, educate clients on services, and process daily transactions with accuracy. You will engage customers in-branch, identify opportunities, and refer to branch staff as needed to meet financial goals.

The role emphasizes risk awareness, proper use of technology, and adherence to policy, supporting a balanced, inclusive workplace and opportunities for growth within the Retail organization.