Bank Teller & Customer Solutions Specialist

Mechanics Bank; Burbank (CA); Hybrid; USD 57,308,000 - 71,635,000; Full time

Benefits offered by this job

Health benefits

401(k) with company contribution

Health Savings Account (HSA)

Flexible Spending Accounts

Commuter/Parking Benefit

Paid holidays

Paid sick days

Paid vacation

Volunteer time

Job summary

Mechanics Bank in Burbank, CA is hiring a full-time Customer Service Representative. You will perform basic to moderately complex banking transactions, deliver high-level customer service, and maintain accurate cash handling while following bank policies.

You will assist customers with deposits, withdrawals, transfers, account updates, and product referrals, both in person and by phone. The role requires attention to detail, teamwork, and compliance with regulatory standards.

Qualifications

• At least a high school diploma or GED.
• 1 year banking experience preferred.
• 1 year in customer service and cash handling in a customer-facing role required.
• Excellent interpersonal skills and attention to detail.

Responsibilities

• Process routine teller transactions and serve clients.
• Provide exemplary customer service in person and over the phone.
• Balance cash and monitor for red flags / ensure accuracy.
• Assist with branch opening/closing and administrative tasks.

Skills

Customer service

Cash handling

Attention to detail

Communication

Teamwork

Education

High School Diploma or GED

Job description

Mechanics Bank in Burbank, CA is hiring a full-time Customer Service Representative. You will perform basic to moderately complex banking transactions, deliver high-level customer service, and maintain accurate cash handling while following bank policies.

You will assist customers with deposits, withdrawals, transfers, account updates, and product referrals, both in person and by phone. The role requires attention to detail, teamwork, and compliance with regulatory standards.