Bank Teller & Customer Service Specialist

Monson Savings Bank; Monson (MA); On-site; USD 25,000 - 30,000; Full time

Job summary

Monson Savings Bank in Monson, MA is seeking a Full-Time Customer Service Associate/Teller at our Main Street branch. This hourly, non-exempt position at 146 Main Street offers a varied schedule and requires Saturday availability through ~12:30 PM.

The CSA will perform teller and customer service duties including check cashing, deposits, withdrawals, payments, money orders and bank checks, along with related administrative tasks. Strong service and relationship-building are essential.

Qualifications

• High School diploma or equivalent
• Prior cash handling and customer service experience preferred
• Strong customer service skills and attention to detail
• Excellent verbal communication and interpersonal skills
• Ability to operate a computer and follow regulatory and security requirements
• Reliable and dependable

Responsibilities

• Perform check cashing and handle customer deposits
• Process withdrawals and payments
• Sell money orders and bank checks
• Handle related administrative duties
• Maintain service standards and customer satisfaction
• Support relationship building

Skills

Customer service

Attention to detail

Math aptitude

Verbal communication

Interpersonal skills

Education

High School diploma or equivalent

Job description

Monson Savings Bank in Monson, MA is seeking a Full-Time Customer Service Associate/Teller at our Main Street branch. This hourly, non-exempt position at 146 Main Street offers a varied schedule and requires Saturday availability through ~12:30 PM.

The CSA will perform teller and customer service duties including check cashing, deposits, withdrawals, payments, money orders and bank checks, along with related administrative tasks. Strong service and relationship-building are essential.