Customer Service Assoc/Teller

Monson Savings Bank; Monson (MA); On-site; USD 25,000 - 30,000; Full time

Job summary

Monson Savings Bank in Monson, MA is seeking a Full-Time Customer Service Associate/Teller at our Main Street branch. This hourly, non-exempt position at 146 Main Street offers a varied schedule and requires Saturday availability through ~12:30 PM.

The CSA will perform teller and customer service duties including check cashing, deposits, withdrawals, payments, money orders and bank checks, along with related administrative tasks. Strong service and relationship-building are essential.

Qualifications

• High School diploma or equivalent
• Prior cash handling and customer service experience preferred
• Strong customer service skills and attention to detail
• Excellent verbal communication and interpersonal skills
• Ability to operate a computer and follow regulatory and security requirements
• Reliable and dependable

Responsibilities

• Perform check cashing and handle customer deposits
• Process withdrawals and payments
• Sell money orders and bank checks
• Handle related administrative duties
• Maintain service standards and customer satisfaction
• Support relationship building

Skills

Customer service

Attention to detail

Math aptitude

Verbal communication

Interpersonal skills

Education

High School diploma or equivalent

Job description

Customer Service Associate/Teller Monson Savings Bank is seeking a

Full-Time Customer Service Associate/Teller for our Monson Branch. This

hourly, non-exempt position is located at 146 Main Street, Monson, MA.

CSA position works a variable schedule, Monday-Saturday, averaging 37.5

hours weekly. Must be available to work Saturdays until approximately

12:30 PM. Salary Range: $18.00 - $22.00 Per Hour The CSA role is

responsible for performing a variety of Teller and customer service

duties including check cashing, processing customers deposits,

withdrawals, payments, the sale of money orders and bank checks, and

related administrative duties. Understands and maintains the Banks

standards for service, customer satisfaction and relationship building.

Join our growing and dynamic team! We are a successful community bank

dedicated to our customers, associates and communities! Benefits of

working for a local, community bank include paid time off, 401(k) with

company match, suite of insurance benefits including medical, dental and

more! Education/Experience: High School diploma or equivalent required.

Prior Cash Handling And Customer Service Experience Preferred.

Qualifications: Strong customer service skills, attention to detail, and

math aptitude required. Must have excellent verbal communication and

interpersonal skills. Must possess ability to operate a computer and to

learn, retain and follow complex regulatory and security requirements.

Must be reliable and dependable. Monson Savings Bank is an Equal

Opportunity Employer to all protected groups, including protected

veterans and individuals with disabilities. Reasonable accommodation may

be made to enable qualified individuals with disabilities to perform the