Part-Time Bank Teller & Customer Service Specialist

MaineGuide; Sanford (ME); On-site; USD 25,000 - 33,000; Part time

Job summary

Partners Bank in Maine is seeking a Part-Time Customer Service Assistant (CSA) to join our Branch Administration team. This on-site role handles teller transactions, opens basic accounts, and delivers prompt, friendly service to customers while meeting department guidelines.

The CSA will apply needs-based sales techniques, balance a cash drawer, maintain product knowledge, and collaborate with teammates to resolve inquiries and support daily banking operations.

Qualifications

• Minimum of one year of teller or customer service banking experience in a branch or call center environment.
• Strong sales, service, interpersonal and communication skills.
• Interacts well with others and enjoys working with a variety of people in a team environment.
• Strong organizational, technical and computer skills.
• Adapt well to change and is able to effectively multitask.
• Strong knowledge of teller and customer service processes, policies, guidelines and procedures.
• Satisfactory product knowledge of banking products and service with ability for further development.

Responsibilities

• Perform a variety of teller and customer service duties as needed, including opening routine checking, savings and CD accounts and processing account maintenance.
• Sell and service deposit accounts, handle customer inquiries and provide prompt problem resolution.
• Use needs-based sales techniques to uncover referral opportunities and recommend appropriate products and services.

Skills

Teller experience

Customer service

Sales skills

Interpersonal skills

Communication skills

Organizational skills

Technical skills

Tools

Banking software

Job description

Partners Bank in Maine is seeking a Part-Time Customer Service Assistant (CSA) to join our Branch Administration team. This on-site role handles teller transactions, opens basic accounts, and delivers prompt, friendly service to customers while meeting department guidelines.

The CSA will apply needs-based sales techniques, balance a cash drawer, maintain product knowledge, and collaborate with teammates to resolve inquiries and support daily banking operations.