Customer Service Assoc/Teller-Float

Monson Savings Bank; Monson (MA); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

paid time off

401(k) With Company Match

Suite Of Insurance Benefits Including

Job summary

Monson Savings Bank is seeking a Full-time Float Customer Service Associate/Teller at the Monson Branch. The role combines teller and customer service duties, including check cashing, deposits, withdrawals, payments, money orders, and related clerical tasks.

The position requires a flexible weekly schedule across all five branches, including Saturdays until 1:00 PM, with 37.5 hours. A high school diploma is required, prior cash handling or customer service experience preferred.

Qualifications

• High School diploma or equivalent required.
• Prior cash handling or customer service experience preferred.

Responsibilities

• Perform teller and customer service duties including cash handling.
• Process deposits, withdrawals, payments, and check cashing.
• Cross-sell bank products and services.
• Document administrative and clerical duties consistent with the role.

Skills

Customer service

Verbal communication

Interpersonal skills

Attention to detail

Math aptitude

Computer literacy

Education

High School diploma or Equivalent

Job description

Customer Service Associate/Teller-Float Monson Savings Bank is seeking a Full-time Float Customer Service Associate/Teller based out of our Monson Branch. Position requires the ability to work a flexible weekly schedule between all five branches, including Saturday shifts. This Float CSA position works a variable schedule, Monday-Saturday, 37.5 hours weekly. Must be available to work Saturdays until approximately 1:00 PM. Under the general direction of the CSA Supervisor and Branch Management responsible for performing a variety of Teller and customer service duties including check cashing, processing customers deposits, withdrawals, payments, the sale of money orders and bank checks, and the performance of related administrative and clerical duties. Understands and maintains the Banks standards for service, customer satisfaction and relationship building. Sells and cross-sells Bank products and services.

Benefits of working for a local, community bank include:

• paid time off
• 401(k) With Company Match, Suite Of Insurance Benefits Including medical, dental and more!

Education & Experience

High School diploma or Equivalent Required. Prior Cash Handling Or Customer Service Experience preferred.

Qualifications

Strong customer service skills, attention to detail, and math aptitude required. Must have excellent verbal communication and interpersonal skills. Must possess ability to operate a computer and to learn, retain and follow complex regulatory and security requirements.

Monson Savings is an Equal Opportunity Employer. Reasonable accommodations may be made to enable qualified individuals