Part-Time Bank Teller & Customer Service Specialist

Partners Bank; Sanford (ME); Hybrid; USD 25,000 - 33,000; Part time

Job summary

Partners Bank in Sanford, ME is seeking a Part-Time Customer Service Assistant (CSA) to perform teller and customer service duties, including opening basic deposit accounts and handling routine inquiries. This onsite position requires strong sales and service skills and the ability to balance a cash drawer.

The role is 29 hours per week, non-exempt, with opportunities for growth in a community banking environment. Prior teller or customer service banking experience is preferred.

Qualifications

• Minimum of one year teller or customer service banking experience in a branch or call center environment.
• Strong sales, service, interpersonal and communication skills.
• Interacts well with others and enjoys working with a variety of people in a team environment.
• Strong organizational, technical and computer skills.
• Adapt well to change and is able to effectively multitask.
• Strong knowledge of teller and customer service processes, policies, guidelines and procedures.
• Satisfactory product knowledge of banking products and service with ability for further development.

Responsibilities

• Highly proficient in the processing of various teller transactions and routine customer service related tasks and functions.
• Able to identify cross sell opportunities and respond to various customers’ inquiries to recommend appropriate products or solutions to meet their needs.
• Able to open basic deposit accounts, assist with electronic banking inquiries, services and functionality, complete account maintenance and make referrals to other lines of business, etc.
• Maintain and balance a cash drawer accurately and efficiently.
• Provide a high level of service to customers, coworkers and team members.
• Understands and follow various policies, guidelines and procedures including security, compliance and operations.
• Participate in on-going job related training programs including but not limited to sales, service, compliance and product knowledge.
• Perform additional duties as required.

Skills

Customer service

Sales

Interpersonal skills

Communication

Multitasking

Organizational skills

Technical skills

Job description

Partners Bank in Sanford, ME is seeking a Part-Time Customer Service Assistant (CSA) to perform teller and customer service duties, including opening basic deposit accounts and handling routine inquiries. This onsite position requires strong sales and service skills and the ability to balance a cash drawer.

The role is 29 hours per week, non-exempt, with opportunities for growth in a community banking environment. Prior teller or customer service banking experience is preferred.