Bank Teller: Customer Service & Solutions Referrals

SouthEast Bank; Knoxville (TN); In loco; USD 32.000 - 40.000; Tempo pieno

Descrizione del lavoro

SouthEast Bank in Knoxville, TN is seeking a Teller to provide accurate transactions and exceptional service to our customers. You will open and maintain accounts, handle routine banking tasks, and identify opportunities to refer customers to the right departments and products.

We value accuracy, teamwork, and the ability to multitask in a fast-paced environment while following bank policies and controls. A high school diploma is required; banking or cash-handling experience is preferred.

Competenze

• High school diploma or equivalent.
• Cash handling or sales experience.
• Prior Customer Service experience.
• Banking customer service experience.

Mansioni

• Deliver exceptional customer service and complete transactions.
• Identify referral opportunities and refer to appropriate departments.
• Cross-sell bank products based on customer needs.
• Refer clients to Mortgage, Treasury, or other bank lines as appropriate.
• Follow bank policies, procedures, and risk controls.

Conoscenze

Customer service

Multitasking

Attention to detail

Communication

Interpersonal skills

Formazione

High school diploma or equivalent

Associate or Bachelor's degree preferred

Strumenti

Online teller terminal

Descrizione del lavoro

SouthEast Bank in Knoxville, TN is seeking a Teller to provide accurate transactions and exceptional service to our customers. You will open and maintain accounts, handle routine banking tasks, and identify opportunities to refer customers to the right departments and products.

We value accuracy, teamwork, and the ability to multitask in a fast-paced environment while following bank policies and controls. A high school diploma is required; banking or cash-handling experience is preferred.