Bank Teller: Craft WOW Customer Experiences

SmartBank; East Ridge (TN); On-site; USD 29,000 - 36,000; Full time

Job summary

SmartBank in East Ridge, TN is seeking a customer-focused Teller to greet clients, handle deposits and withdrawals, and process payments. You will balance cash drawers, maintain confidentiality, and direct clients to appropriate staff.

Attention to detail and strong math and communication skills are essential. The role requires a high school diploma, with an Associate degree preferred, and prior banking or sales experience is a plus.

Qualifications

• High school diploma required; an associate degree is preferred.
• Minimum one year of banking experience is preferred.
• Sales experience is preferred.
• Excellent customer service skills are required.

Responsibilities

• Greet and assist clients, directing them to the proper staff.
• Process deposits and withdrawals with accuracy and handle cashier's checks.
• Process loan and utility payments per bank policies.
• Maintain and balance cash drawer; ensure security of negotiable items.
• Handle account maintenance requests and assist with branch procedures.
• Support ATM balancing and general branch operations.

Skills

Customer service

Math skills

Communication skills

Attention to detail

Teamwork

Computer literacy

Education

High school diploma

Associate degree preferred

Tools

Cash handling equipment

Microsoft Windows

Job description

SmartBank in East Ridge, TN is seeking a customer-focused Teller to greet clients, handle deposits and withdrawals, and process payments. You will balance cash drawers, maintain confidentiality, and direct clients to appropriate staff.

Attention to detail and strong math and communication skills are essential. The role requires a high school diploma, with an Associate degree preferred, and prior banking or sales experience is a plus.