Customer-First Bank Teller

SouthEast Bank; Chattanooga (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

SouthEast Bank in Chattanooga is looking for dedicated Tellers and Customer Service Representatives. Tellers will provide exceptional service to customers by conducting transactions, while CSRs will assist in the formation of new accounts. An engaging customer experience and the ability to multitask are essential.

The ideal candidates will have excellent customer service skills, the ability to work in a fast-paced environment, and a high school diploma or equivalent. Cash handling and prior customer service experience are required for applicants.

Qualifications

• Excellent customer service skills and interpersonal skills to represent the Bank positively.
• Ability to operate online teller terminal and standard office equipment.
• Cash handling or sales experience is required.

Responsibilities

• Deliver exceptional customer service and complete transactions accurately.
• Identify referral opportunities and ensure compliance with internal controls.
• Assist clients with accounts and recommend personalized solutions.

Skills

Customer service skills

Attention to detail

Ability to multitask

Good communication skills

Education

High school diploma or equivalent

Associates or Bachelor's degree

Tools

Online teller terminal

Standard office equipment

Job description

SouthEast Bank in Chattanooga is looking for dedicated Tellers and Customer Service Representatives. Tellers will provide exceptional service to customers by conducting transactions, while CSRs will assist in the formation of new accounts. An engaging customer experience and the ability to multitask are essential.

The ideal candidates will have excellent customer service skills, the ability to work in a fast-paced environment, and a high school diploma or equivalent. Cash handling and prior customer service experience are required for applicants.