Bank Teller - Customer Experience Pro

Peoples-Bank-and-Trust; McPherson (KS); On-site; USD 26,000 - 38,000; Full time

Job summary

Peoples-Bank-and-Trust is seeking a Teller to interact with customers in a professional banking environment. The role includes recommending products and services to meet customer needs and performing standard teller transactions with accuracy.

The position reports to the Frontline Manager and emphasizes delivering a high-quality banking experience aligned with the bank's growth strategy.

Qualifications

• High School Diploma or equivalent required.
• Knowledge of paying and receiving teller duties; understanding bank policies and procedures.
• 1+ years banking or customer service experience preferred.

Responsibilities

• Engage customers according to the bank benchmark service standards.
• Recommend products and services to customers based on their needs.
• Cash checks, handle deposits and miscellaneous transactions, including but not limited to cash advances, gift cards, and BBOK credit card payments.
• Maintain a balanced cash drawer.
• Assist with mail and night drop transactions.
• Answer teller-related issues on incoming phone calls.
• Assist with balancing issues, vault balancing, ordering of money, and shadowing new tellers as needed.
• Project a favorable image of the bank to the community.
• Demonstrate a commitment and participate in the bank's High-Performance Growth strategy.
• Various other duties as assigned.

Skills

Attention to detail

Written and verbal communication

Self-motivation

Self-management

Problem solving

Organized

Analytical

Interpersonal skills

Customer relationship building

Time management

Computer literacy

Multi-tasking

Education

High School Diploma or equivalent

Job description

Peoples-Bank-and-Trust is seeking a Teller to interact with customers in a professional banking environment. The role includes recommending products and services to meet customer needs and performing standard teller transactions with accuracy.

The position reports to the Frontline Manager and emphasizes delivering a high-quality banking experience aligned with the bank's growth strategy.