Bank Teller: Customer Experience & Growth

Peoples Bank and Trust; McPherson (KS); On-site; USD 28,000 - 36,000; Full time

Job summary

Peoples Bank and Trust in McPherson, KS seeks a Teller who interacts directly with customers in a professional environment. The role handles basic administrative, technical, and professional duties, recommends banking products and services, processes deposits and cash checks, and reports to the Frontline Manager.

Candidates should have a high school diploma, knowledge of teller duties and bank policies, and 1+ years in banking or customer service.

Qualifications

• High School Diploma or equivalent required.
• Knowledge and understanding of paying and receiving teller duties; understanding bank policies.
• 1+ years banking or customer service experience preferred.

Responsibilities

• Engage customers according to the bank benchmark service standards
• Recommend products and services to customers based on their needs
• Cash checks, handle deposits and miscellaneous transactions, including but not limited to cash advances, gift cards, and BBOK credit card payments
• Maintain a balanced cash drawer
• Assist with mail and night drop transactions
• Answer teller-related issues on incoming phone calls
• Assist with balancing issues, vault balancing, ordering of money, and shadowing new tellers as needed
• Project a favorable image of the bank to the community
• Demonstrate a commitment and participate in the bank's High-Performance Growth strategy
• Various other duties as assigned

Skills

Attention to detail

Written and verbal communication

Self-motivation

Self-management

Problem-solving

Organized

Analytical

Interpersonal

Customer relationship building

Time management

Computer literacy

Multi-tasking

Education

High School Diploma or equivalent

Job description

Peoples Bank and Trust in McPherson, KS seeks a Teller who interacts directly with customers in a professional environment. The role handles basic administrative, technical, and professional duties, recommends banking products and services, processes deposits and cash checks, and reports to the Frontline Manager.

Candidates should have a high school diploma, knowledge of teller duties and bank policies, and 1+ years in banking or customer service.