Customer-Focused Teller: Build Your Banking Career

Peoples Bank; Madison (WV); On-site; USD 32,000 - 42,000; Full time

Job summary

Peoples Bank is seeking a branch teller/sales associate to provide excellent service, process deposits and complex teller transactions, and identify customer needs. You will refer customers to business partners, make calls to reach referral goals, and maintain accurate records in Salesforce while upholding security and compliance standards.

The role requires reliable transportation and strong communication skills.

Qualifications

• High School Diploma or GED requirement.
• Minimum 1 year related customer service experience.
• Ability to work in a fast-paced environment with accuracy and attention to detail.
• Proficient in basic computer operations and common software.
• Excellent verbal and written communication.
• Positive and professional attitude.
• Reliable daily transportation.
• Must be able to stand for long periods and lift up to 25 lbs.

Responsibilities

• Deliver superior customer service with a friendly demeanor and willingness to help.
• Develop and retain customers, greet by name and respond promptly.
• Maintain confidentiality of customer information.
• Process deposits and complex teller transactions.
• Research and resolve customer issues using branch resources.
• Initiate conversations to uncover needs and refer to specialists.
• Make sales calls to clients and prospects to meet referral goals.
• Record activities in Salesforce and meet branch targets.

Skills

Customer service

Verbal communication

Written communication

Attention to detail

Team player

Reliability

Education

High School Diploma or GED

Job description

Peoples Bank is seeking a branch teller/sales associate to provide excellent service, process deposits and complex teller transactions, and identify customer needs. You will refer customers to business partners, make calls to reach referral goals, and maintain accurate records in Salesforce while upholding security and compliance standards.

The role requires reliable transportation and strong communication skills.