Bank Teller — Customer Experience & Financial Wellbeing

Fairygodboss; Grand Haven (MI); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Dental & vision

Life insurance

Disability insurance

401(k) with match

Pension plan

Stock purchase plan

Educational assistance

Wellness program

Parental leave

Paid holidays

Vacation days

Job summary

PNC is seeking a Full Time Teller for the Grand Haven Branch in Grand Haven, Michigan. This in-office role focuses on delivering a personalized customer experience, educating clients on banking options, and driving branch revenue through referrals and service excellence.

You will handle diverse customer interactions, leverage technology to process transactions, and maintain compliance while supporting a balanced, efficient branch operation.

Qualifications

• No university degree required or preferred for this teller role.
• Strong customer service and cash handling skills.
• Able to explain banking options and guide customers.

Responsibilities

• Delivers a customer-centric banking experience and educates customers on options.
• Identifies opportunities and makes referrals to branch staff.
• Engages customers in-branch using technology to assist transactions.
• Ensures branch operations are accurate and compliant with policies.
• Maintains knowledge of products and procedures to resolve customer questions.

Skills

Customer Focused

Managing Risk

Customer Experience

Proactive Sales

Banking

Education

No Degree

Job description

PNC is seeking a Full Time Teller for the Grand Haven Branch in Grand Haven, Michigan. This in-office role focuses on delivering a personalized customer experience, educating clients on banking options, and driving branch revenue through referrals and service excellence.

You will handle diverse customer interactions, leverage technology to process transactions, and maintain compliance while supporting a balanced, efficient branch operation.